RESPONSIBILITIES

• Be welcoming and friendly to all our customers, reliable and a good communicator
• Setting up the café at the start of the day and packing down and cleaning up thoroughly once closed, following opening and closing procedures
• Gaining thorough knowledge of all the products we have available and the way we provide service
• Perfecting your barista skills by making incredible speciality coffees, teas and other drinks
• Taking customer orders and serving them either at the counter or table with efficiency and accuracy
• Supervising the café team and supporting the kitchen team
• Upholding and maintaining high standards of cleanliness in the café at all times and overseeing weekly deep cleaning, daily cleaning procedures, and frequent bathroom checks
• Operating the till system and taking cash or card payments
• Helping to prepare food, like toasties, sandwiches, smoothies, juices, and porridge
• Ensuring Health & Safety standards are upheld and maintained
• Clearing tables, cleaning dishes by hand before putting them through the dishwasher, drying and polishing cutlery, crockery
• Occasionally take on extra duties/shifts in the event of being short-staffed
• Reporting to the Assistant Manager and Managing Director

REQUIREMENTS

• At least 2 years’ experience and a proven track record of working in hospitality, preferably with barista and bar experience
• Have at least completed a level 1 in food hygiene before working with us – which we can provide for the ideal candidate
• Punctual, reliable and an excellent attention to detail
• Able to self-manage and supervise a team
• Excellent communication skills with customers, team members, and management – never afraid to ask for help or admitting when mistakes have been made
• Have the ambition to grow and develop with us and become a vital part of the team
• Able to open and close the café as required, which includes putting out the benches in the morning and putting them away for close
• Hands-on, positive attitude and a real team player
• A high standard of personal presentation
• Confident, calm, and professional approach
• A passion for food and developing your culinary and barista skills
• Must be able to do the hours agreed as a minimum and have a flexible schedule

BONUS

• Interested in contributing to our social media pages
• Interested in events
• Bar trained
• Living close to Hackney Wick or Bow

BENEFITS

• Paid holidays
• Pension contribution
• Food provided on shift if working over 6 hours
• Paid breaks
• Share of tips
• Barista training by Allpress Espresso
• Personal & professional development