We’re looking for helpline development workers to join the Down to Earth team, a project dedicated to supporting people struggling to pay for a funeral.
– Location: QSA’s office is based in Bethnal Green, London, and we operate a hybrid working policy so you have the option to work from home some of the time
– Responsible to: Down to Earth Manager
– Salary: Full time £30,753 or part time £23,919
– Closing date: Tuesday 27 September
Down to Earth is a project dedicated to supporting and advocating on behalf of people who find themselves struggling to pay for a funeral. Down to Earth delivers free support via a national helpline and through online resources, explaining what is available and appropriate to each individual’s situation and personal beliefs, and ultimately helping clients to find a funeral that is both affordable and meaningful. As of September 2022, Down to Earth has helped over 6,000 people.
The main role of the development worker is to support clients directly, usually over the phone, but sometimes face to face. To do this well requires a very sensitive manner, as well as an ability to move practically through the options available to someone. This is a challenging area of work, but a deeply rewarding one, joining a small but dedicated team supporting people at an incredibly vulnerable time.
Quaker Social Action’s mission is twofold. We enable people on low incomes in east London and beyond to seek solutions to the issues affecting their lives. To do this, we listen and respond to the needs of the community by running practical, sustainable and collaborative projects. Where we see the potential to
bring benefit to communities outside of our own, we share our learning by running professional training, and by using our voice to seek structural change by speaking truth to power.
Services include: crisis support for those unable to afford funerals; courses that empower people to manage their money more confidently; practical support for people experiencing homelessness such as a mobile library and a community kitchen space; wellbeing interventions, and the UK’s first dedicated
supported housing project for young carers.
QSA was founded by Quakers in 1867, troubled by the social injustices of the time and keen to tackle them. This sense of taking practical action to has stayed with us over our 150 year history and our organisational values are aligned with Quaker values of equality, truth and peace. We are proud of our Quaker heritage and our place within the Quaker community, while also clear that our services, jobs and volunteering roles are open to all.