Retail Manager at Museum of the Home

Museum of the Home is looking for a Retail Manager to oversee the running of the museum’s retail offer. The successful candidate will deliver a first-class retail offer that is a key part of its visitor experience. They will optimise sales and profitability of the retail offer at the Museum of the Home and oversee the efficient management of the retail operation alongside a dedicated and experienced team.

Collaborate with the wider Visitor Experience team, and alongside Museum of the Home mission to explore how we can live better together.

The main tasks will be to:

• Lead the Retail team to deliver excellent customer service and shop floor presentation standards
• Recruit, train, develop and schedule retail staff from within the Visitor Experience team, enabling them to achieve a high level of performance
• Produce regular reports to analyse retail performance and inform buying and merchandising, manage the retail budget, working with internal financial systems to maximise growth and mitigate risk and ensure stock holding value and gross profit margin rest between agreed thresholds
• With the Buyer, manage stock re-ordering to ensure demand is met, maintain effective stock control, stock checks and stock takes, ensuring all products are accurately logged on the system and correctly priced.

Salary: £28,000 per year with generous pension and holiday

Contract: Full-time, fixed term (maternity cover) to 31 January 2024

Closing date: 5.00pm on Wednesday 30 November 2022

Interviews: Interviews will be held during the week commencing 12 December 2022

Working hours: 35 hours (5 days) per week between Monday and Sunday with very occasional out of hours working for which time off in lieu will be available. We also welcome applications for flexible working.